Download Unsuccesful

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mr412
Posts: 5
Joined: Thu Mar 04, 2010 9:50 pm
Phone: droid eris 1.5

Download Unsuccesful

Post by mr412 »

I paid for the full version of Smart Keyboard Pro. Got the Droid Eris, currently running 1.5 Everytime I try to download the app, it is giving me the download unsuccesful. What up with this?
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cyril
Developer
Posts: 2079
Joined: Tue Feb 02, 2010 4:02 pm
Phone: Nexus One 2.3
Location: Nice, France

Re: Download Unsuccesful

Post by cyril »

Hi
I tested on a phone with 1.5 and I have myself problems with the market today
I cannot even see Smart Keyboard any more, and when I try to install other apps I also get this message
Probably an issue on Google side :(
Cyril
mr412
Posts: 5
Joined: Thu Mar 04, 2010 9:50 pm
Phone: droid eris 1.5

Re: Download Unsuccesful

Post by mr412 »

Yeah, it smart keyboard never even showed up. I'm wondering if I should get a refund. What is your thoughts on this?
mr412
Posts: 5
Joined: Thu Mar 04, 2010 9:50 pm
Phone: droid eris 1.5

Re: Download Unsuccesful

Post by mr412 »

I installed other apps to see if it was a problem with google and all the other apps installed worked fine.
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cyril
Developer
Posts: 2079
Joined: Tue Feb 02, 2010 4:02 pm
Phone: Nexus One 2.3
Location: Nice, France

Re: Download Unsuccesful

Post by cyril »

Too bad... I don't understand why it suddenly happens with Smart Keyboard... mail me at android@cdeguet.net with your Google checkout order number, I will send you the app by mail if the problem persists.
Cyril
mr412
Posts: 5
Joined: Thu Mar 04, 2010 9:50 pm
Phone: droid eris 1.5

Re: Download Unsuccesful

Post by mr412 »

Seems like my cvc # on my credit card was entered in wrong. Just downloaded to phone. Thanks for the help
mr412
Posts: 5
Joined: Thu Mar 04, 2010 9:50 pm
Phone: droid eris 1.5

Re: Download Unsuccesful

Post by mr412 »

Okay....The download worked, but now when I try to open it I am getting the error "Smart Keyboard Pro" could not be launched. Any ideas as to why?
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cyril
Developer
Posts: 2079
Joined: Tue Feb 02, 2010 4:02 pm
Phone: Nexus One 2.3
Location: Nice, France

Re: Download Unsuccesful

Post by cyril »

What do you mean you "try to open" ?
Did you follow the FAQ ?

How do I enable the keyboard?
Go to "Language and keyboard" settings, and check the "Smart Keyboard" (or "Smart Keyboard Pro") box. Then chose "Smart Keyboard (Pro)" in the "Input method" dialog, which appears after a long press in any text input box.
Cyril
jstomberger
Posts: 1
Joined: Thu Feb 04, 2010 6:33 pm
Phone: Motorola Droid v.2.0.1

Re: Download Unsuccesful

Post by jstomberger »

Since yesterday when I try to update the application I receive an Installation Unsuccesful message and when I click on that it says something to about Insufficient Storage, but I have over 45mb available. Anything I can do to correct on my end or is it a Market issue or something application related?

Thank you for investigating.
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cyril
Developer
Posts: 2079
Joined: Tue Feb 02, 2010 4:02 pm
Phone: Nexus One 2.3
Location: Nice, France

Re: Download Unsuccesful

Post by cyril »

I can't really tell... since yesterday the app is smaller so it's even more surprising. I know there are issues with the market, but not sure if it's related...
Cyril
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