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Need to Reinstall Application

Posted: Wed Mar 02, 2011 5:29 am
by Yvonne
Hi,
I paid for and installed Smart Keyboard Pro, but then had a problem on my phone and had to uninstall some apps, yours included. I went back out to reinstall it but it's asking that I pay for it again :( I had only been using it a short time and although its pretty affordable I really don't want to have to pay again. Is there any way I can reinstall it w/o purchasing it again?

Thanks! :roll:

Re: Need to Reinstall Application

Posted: Wed Mar 02, 2011 8:04 am
by cyril
Hello
this should only happen if you use another gmail account, and then you have to pay again. Send a mail to smartkeyboard at dexilog.com with your previous and new order numbers and you will be refunded.