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Download Unsuccesful

Posted: Thu Mar 04, 2010 9:52 pm
by mr412
I paid for the full version of Smart Keyboard Pro. Got the Droid Eris, currently running 1.5 Everytime I try to download the app, it is giving me the download unsuccesful. What up with this?

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 9:59 pm
by cyril
Hi
I tested on a phone with 1.5 and I have myself problems with the market today
I cannot even see Smart Keyboard any more, and when I try to install other apps I also get this message
Probably an issue on Google side :(

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:00 pm
by mr412
Yeah, it smart keyboard never even showed up. I'm wondering if I should get a refund. What is your thoughts on this?

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:03 pm
by mr412
I installed other apps to see if it was a problem with google and all the other apps installed worked fine.

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:05 pm
by cyril
Too bad... I don't understand why it suddenly happens with Smart Keyboard... mail me at android@cdeguet.net with your Google checkout order number, I will send you the app by mail if the problem persists.

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:08 pm
by mr412
Seems like my cvc # on my credit card was entered in wrong. Just downloaded to phone. Thanks for the help

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:10 pm
by mr412
Okay....The download worked, but now when I try to open it I am getting the error "Smart Keyboard Pro" could not be launched. Any ideas as to why?

Re: Download Unsuccesful

Posted: Thu Mar 04, 2010 10:16 pm
by cyril
What do you mean you "try to open" ?
Did you follow the FAQ ?

How do I enable the keyboard?
Go to "Language and keyboard" settings, and check the "Smart Keyboard" (or "Smart Keyboard Pro") box. Then chose "Smart Keyboard (Pro)" in the "Input method" dialog, which appears after a long press in any text input box.

Re: Download Unsuccesful

Posted: Thu Mar 11, 2010 2:08 pm
by jstomberger
Since yesterday when I try to update the application I receive an Installation Unsuccesful message and when I click on that it says something to about Insufficient Storage, but I have over 45mb available. Anything I can do to correct on my end or is it a Market issue or something application related?

Thank you for investigating.

Re: Download Unsuccesful

Posted: Thu Mar 11, 2010 2:11 pm
by cyril
I can't really tell... since yesterday the app is smaller so it's even more surprising. I know there are issues with the market, but not sure if it's related...