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Version 3.14 crashes
Posted: Sun Feb 27, 2011 11:43 pm
by Skilover
Version 3.14, just released, causes my Android 2.1 device to crash upon install, without fail. 3.13 works fine.
Re: Version 3.14 crashes
Posted: Wed Mar 02, 2011 12:39 am
by admin@nkkthai.co.th
I also had same trouble with v3.14, with Ad 2.1 & back to v3.13.
Re: Version 3.14 crashes
Posted: Wed Mar 02, 2011 8:06 am
by cyril
admin@nkkthai.co.th wrote:I also had same trouble with v3.14, with Ad 2.1 & back to v3.13.
Really? Then please show me your phone logs when you try to install, otherwise it will be impossible to fix!
Re: Version 3.14 crashes
Posted: Wed Mar 02, 2011 10:23 am
by admin@nkkthai.co.th
Trying to obtain log collector so far.
Will revert shortly.
Re: Version 3.14 crashes
Posted: Sun Mar 06, 2011 2:20 am
by Skilover
For some reason, perhaps due to crash during the install, the log doesn't seem to be showing anything. Is there another approach? Thanks.
Re: Version 3.14 crashes
Posted: Sun Mar 20, 2011 9:34 pm
by Skilover
This problem has not gone away. My device keeps trying to auto-update to 3.14 and then crashes in the process. This only happens with the PAID version of the keyboard--no issues with the free one. Something happened with 3.14 that makes it different from 3.13 and/or the free app., that my device cannot tolerate. The log isn't getting you what you need, as I guess it crashes too quickly, before the install finishes.
Do you have a new version coming out, maybe the issue will disappear?
N
Re: Version 3.14 crashes
Posted: Wed Mar 23, 2011 10:36 am
by cyril
There will be a new version, but as I don't understand your problem I doubt it will be fixed... let's see.
Re: Version 3.14 crashes
Posted: Wed Mar 23, 2011 11:14 am
by chtamina
just upgraded and no problems so far
Sent from my HTC Desire using Tapatalk
Re: Version 3.14 crashes
Posted: Thu Mar 24, 2011 8:07 pm
by Skilover
The problem is limited to certain devices. I have a DROID X also, no problems. Issue is on the Tablet.